Refund and Returns Policy

Effective Date: April 12, 2026

Thank you for shopping at MySolProblem (https://mysolproblem.com).

Since we primarily sell digital products and services, our refund and return policy is different from physical goods.

1. Digital Products (No Returns)

All products sold on MySolProblem are digital downloads or online services, which means:

• ❌ No physical items are shipped
• ❌ No returns are accepted once the product is delivered/downloaded

2. Refund Policy

We offer refunds only under specific conditions:

✅ Eligible for Refund

You may request a refund if:

• The product was not delivered after purchase
• The file is corrupted or not working
• You were charged multiple times for the same product
• There is a technical issue from our side

❌ Not Eligible for Refund

Refunds will NOT be provided if:

• You changed your mind after purchase
• You do not know how to use the product
• You expected features not clearly mentioned
• You failed to read the product description
• The issue is due to your device, software, or internet

3. Refund Request Timeframe

• All refund requests must be made within 7 days of purchase
• Requests after this period will not be considered

4. How to Request a Refund

To request a refund, contact us with:

• Your name
• Email used for purchase
• Order ID / Transaction ID
• Reason for refund

📧 Email: kunalkadiya9428@gmail.com

5. Processing Refunds

• Approved refunds will be processed within 5–10 business days
• Refunds will be issued to the original payment method

6. Subscription Services (If Applicable)

If you offer subscriptions:

• You can cancel anytime before the next billing cycle
• No partial refunds for unused time
• Access continues until the end of the billing period

7. Contact Us

If you have any questions about our Refund Policy:

• Email: kunalkadiya9428@gmail.com
• Website: https://mysolproblem.com